What’s next for employee transportation?

What’s next for employee transportation?

While transportation for an individual in any major city today has completely changed from what it was 5 years ago, and ridesharing has become a way of life, employee transportation in most places still relies on signatures on pieces of paper and manually created routes with no measure of whether that’s the best path to take.

Oftentimes, in large-scale operations, it is even difficult to know for sure if a trip was actually run or not, whether employees are actually using the company provided service or is it going to waste.

Lack of organization and transparency usually means that industry is ripe for disruption through technology.

As ride-sharing continues its move towards becoming the de-facto mode of transportation in dense urban centers and cars evolve to be “computers on wheels”, there will be multiple avenues where technology will bring in transparency, efficiency, and reliability.

Here are some things that are uniquely enabled by technology to make employee transportation safer, more comfortable and efficient:

Safer

Limited mobility remains a crippling constraint to increased participation of women in the workforce in India.

The lack of safe commute options can severely restrict the participation of women in the workplace.

According to the Census (2011), women represent only 15% of people traveling to work, much below the not-so-great national average of 22%.

At Shuttl, women represent 40% of all our passengers, almost twice the national average.

This abysmal condition could be changed by improving the levels of safety for transportation. Thanks to the omnipresent GPS devices, companies can now track all vehicles and quickly know if something goes wrong. These days, any given vehicle not only has a GPS device but also a smartphone with the driver and the passenger.

These multiple redundancies significantly reduce the chances of a vehicle “disappearing” anytime during a journey.

Automated routing ensures that no female employee is alone in a cab while also minimizing the travel time for employees and the cost for companies.

Boarding/de-boarding tracking ensures that the admin staff is always aware of a female employee’s whereabouts and can quickly act in case something seems off.

Safety features like
SOS button, Share Ride Details & Home-check enable Shuttlrs to keep calm on their daily commute.


Employees always have an option to raise an emergency alert available to them. In addition to a government-mandated physical panic button, the app being used by an employee for availing company transport could have an SOS button that can be used in case of an emergency.

Lastly, since all of this data is being recorded by the employer, this information can easily be shared with trusted family members, especially of the female employee, to help them with ease of mind while they are traveling to/from work. 

More efficient

Technology allows employee transportation to be more efficient in a way that would have been impossible with the old paper trail. There are basically two ways the cost of employee transportation can be reduced:

  •  By reducing the cost per seat

Routing algorithms available now reduce the cost per seat by reducing the number of kilometers that are run for the same number of employees.

Early application of machine learning helps to understand city specific routing peculiarities based on past routing data and continuously improving routes.

Moving people from cars to buses during the day is another shift that becomes easy through technology.

  • By reducing the number of empty seats. 

In the past, the idea of running a bus would seem like a big decision for any company because of the possible downside of seats running empty, which would take away all the efficiency gains achieved from running a larger vehicle.

The average occupancy in corporate transportation is 65%, whereas we run our entire fleet at an average occupancy of over 85%.

Combining employees across companies to ensure a higher occupancy would lead to an immediate 20% reduction in costs for transportation.

Multiple companies running their employee transportation on one platform would allow them to share vehicles to ensure that empty seats do not remain a major problem.

Companies would soon be able to reserve a few seats for their employees on a commuter bus running for the general public. Hence, drastically reducing their per employee cost of transportation by only paying for the seats that they use.

Greener

Since the primary source of cost in an employee transportation scenario is the cost of running a vehicle, any reductions in the cost would lead to a reduction in the carbon footprint of running the operation. And if you bring in electric vehicles into the mix, the green proposition becomes even larger.

A switch from regular cab to EV instantly leads to 50% reduction in CO2 emissions. The number can also go up to 90%.

Improved employee experience

Historically, any problems occurring during day-to-day operations have been resolved only after they have been reported by the driver or the employee.

GPS-based alerts allow us to provide more proactive alerts before an issue arises so that someone can take action on them before something goes wrong.

As every moving vehicle continues evolving towards a ‘computer on wheels’ future, technology will continue to play an increasingly greater role in dictating how employee transportation can be made more comfortable for employees while solving for greater efficiency.

For example, ETAs of vehicles can help you know if a vehicle is going to be late for a particular shift and if it would be better to give a replacement.

Knowing your daily trends and the availability of buffer vehicles nearby, the transportation management platform could easily recommend a replacement vehicle for you.

Alerts like overspeeding, stopping for too long, route deviation, etc. could be directly shown to the driver on his app instead of someone in the admin having to always keep an eye on his location and call a driver to ensure compliance.

Shuttl is dedicated to helping clients get the best in technology and fleet quality.

Shuttl is dedicated to helping clients get the best in technology and fleet quality for an impeccable commute experience for employees and great value to the employers.

A moment to renew our resolve. Shuttl wins Ashden Award 2018

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More than 3 years ago, two dreamers set out on an audacious journey to solve the problem of congestion & pollution in urban cities of India. They saw how 20% of the people in cars occupied 80% of the road space. They witnessed how women were forced to endure harassment in overcrowded metros & buses.

We believed that the solution lies in providing an affordable, clean and comfortable mode of commute. Not many believed us. They wondered how a bootstrapped startup could afford to run a service which even the government needs vast funds to operate. But as they say, dreamers see what others don’t.

We launched our services with a single Innova. On the first day, 12 people took a ride and as if by magic, we had served office rides to 100 people in a week. We knew we were solving a real pain. Slowly more people starting believing in our vision and a small team of 5 grew into a passionate team of 100 in a few months. Everyone focused to solve for the pain of commute.

Challenges were so many, that it was easy to lose hope. But recognition along the way kept our spirits high. When we received the ConnectKaro Award for sustainable urban transportation in just a year, we knew our service model was sound. After receiving the Safest Commute award from FICCI in 2017, we knew our features were helping women in a big way. But an international recognition was way out of our dreams.

Recognition by Ashden is something we didn’t expect would happen so early in our journey. It still feels surreal to go to London and being recognized as a solution not just for India, but for every congested city in the world. The real thank goes to our customers, who always expect more from us and keep pushing us to outdo our own expectations.

The Ashden Award for Sustainable Urban Mobility has renewed our resolve to solve for commute pain for every office goer in India today and the world tomorrow.

Working mothers, how do you make it look so easy?

Working mothers, how do you make it look so easy?

Preeti’s day typically starts with getting her 7-year-old child, Sahil, ready for school. She makes him breakfast, packs him lunch while simultaneously prepares herself mentally for the tasks waiting for her when she gets to her desk.

As soon as she drops him to the bus stop, she knows she’s already getting late for work. She rushes back home, gets ready and packs something to eat in her Shuttl commute. Like every day, she reaches at 9 am, checks her mail, and goes to attend the meeting.

“Being a working mother is quite challenging. Completing my morning household chores and reaching the office is a task in itself. And this is just the start of the day.”, exclaims Preeti.

An average workweek for an employee falls at 40-50 work hours. Add in grocery shopping, pediatrician meetings, sick kids, managing household and juggling schedules, and the average working mother works a whopping 98 hours per week, a recent study by Welch concluded.

Endless household chores along with a full-time job is an overwhelming part of a working mother’s life. This is where companies play an important role:

A women-friendly workplace ensures that a crucial aspect of life such as raising a baby isn’t a hindrance for talented and educated mothers, willing to advance in their career path.

Yamini Galhotra, HR Manager at Shuttl and a doting mother knows what all it takes to be a working mom and how an adequate work-life balance is the key to excel, both personally and professionally.

She also emphasizes on the fact that little things go a long way, like understanding the basic needs of a working mother:

Images_2                                                                                                           “Flexible timings aids working mothers like me a lot in maintaining a healthy work-life balance. A good company understands the basic requirements of working mothers and lets them advance at a steady pace, giving them ample growth opportunities.”

Creating women-oriented working policies like flexible working hours and “work from home” enables mothers to function more productively.

What’s more important is it lets them be there for life’s big moments like a child’s birthday, his parent-teacher meetings or when he just needs his mother with him.

She says, “My biggest fear is not being there for my child when he needs me. Due to the work from home policy, I have never missed being there for him when he’s sick. It also allows me to take short breaks to visit the doctor with him. The relief I get is unexplainable.”

Access to safe and easy commute is another significant element that gives working mothers the time to sleep or relax leaving them energetic before they reach their home/office.

Shilpi, Manager- B2B Operations at Shuttl, is one such mum who finally finds relief in her Shuttl commute, where she sleeps her tiredness off:

Images_1                                                                                                              “Being a sleep deprived mother, I can complete my sleep quota while travelling to work, in case of paucity of rest timings and also get ample time to think, analyze and prioritize my work while travelling back home.”

So dear mothers, we’ll never know how you finish your day job and then rush home to start your other, harder, more demanding job.

It is truly said that working mothers epitomize the term “there is no rest for the weary.” After all, they are the employees who don’t get any weekends off.

Today on the occasion of Mother’s Day, we thank you for doing the hardest job in the world and making it look so easy. Shuttl wishes every incredible mother out there, a very Happy Mother’s Day! We look up to you, after all, you are the “superheroes in disguise”.

 

Be the driver of your life (not your car)

Be the driver of your life (not your car)

Rohan saw his friend Aditya’s everyday commute struggle. His professional life was crumbling down to a mundane routine of spending one-third of it in office and another part going back and forth to the office.

Aditya, a software engineer by profession, drove daily to his office in Gurugram. Due to his tiring routine, he had no energy (or time) for family, friends, or any of his hobbies, as a matter of fact.

With the upsurge in the number of vehicles on road every year, one can witness an Aditya in every second man driving his or her way to the office. They’re tired, they’re stressed and they want to feel at ease while commuting to the office.

One day Aditya finally decided to leave his car at home, took a Shuttl and discovered what he can do with his saved time. He soon realized how much he was missing out on his valuable commute time.

Like Aditya, there are many people driving on a congested road, looking for a way out.

With the coming-of-age commute services like Shuttl, 40% Shuttlrs short on time but high on the quest for quality have decided to leave their personal cars at home.

A recent Shuttl consumer survey revealed that by choosing Shuttl to reach the office, 50% users think they can utilize their commute time productively. Also, as many users feel more energetic during the day. But what does all this mean?

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Sitting hands-free, one can read that book they were always planning to, watch the movie their friend gave or just simply doze off. With Shuttl, the commute time is yours to live.

Driving a car is not a smart use of time anymore. It takes a toll on your finances, health (unnecessary stress & pollution) and most importantly, takes away your commute time.

No wonder it’s a no-brainer why 65% Shuttl users feel that their need to own a car has decreased in the last few years.

Instead of being time (and hands) bound by driving every day, why not utilize it in doing things you love to do for a change? Why not take life in your hands? With Shuttl, be the driver of your life, not your car!

Make your commute to work, work for you

Make your commute to work, work for you

Sonia Varma, a 34-year-old marketing manager, would leave her office in Gurugram around 6 pm on weekdays and would be home in South West Delhi’s R K Puram just in time to catch up with her family over evening tea. But that was eight years ago! She covers the same distance now but reaches home almost daily after 8 pm, thanks to the increase in traffic and frequent snarls.

Sonia’s case is not unique. This is the story of most commuters in Delhi-NCR who are now spending more time commuting on roads to and from work, than even a few years back.

“According to a study, time travelled on Delhi roads has doubled in the last 6 years.” Source: HT

However, every coin has two sides. Even if we can’t avoid the seemingly never ending traffic, can we reclaim our time to accomplish more in life?

A good way to approach shared commute is by striking a conversation with your fellow traveller. It not only serves as a good networking option, but also has a de-stressing effect on our mind.

Another new and preferred options are podcast and audiobooks. While podcasts offer free & readily available content, audiobooks act as the companion for booklovers who avoid straining their eyes while traveling. Nowadays, there are certain news apps like “The Guardian” which read the news to you. Technology really is a boon for all us, isn’t it?

Learning new languages, taking new courses on Coursera or watching your favourite TV series, you can save your weekend time to pursue your interests by using your commute time well. Even after a hectic day, most of us tend to think, reflect and gather our thoughts at night. Some of us take it to another level and pen down our thoughts in the form of poetry or short notes. Long commutes are the best time to pursue your hobby!

Our recent survey shows that Shuttlrs prefer to spend their commute time productively. While 62% Shuttlrs like to occasionally read, 55% Shuttlrs catch up on sleep and 35% use the commute time to complete their pending work. Great ways to make the best of your long commute.

With so many interesting ways to use our commute as our extended home time, we would no longer envy our colleagues who live just minutes away from work. So, make the best use of that traffic jam and do things that you normally wouldn’t have time for.

Requesting your patience & empathy

Dear Shuttlr,

We believe that commute should be reliable, affordable, safe & dignified and by ensuring this we can take the pain away from daily commute. When we are unable to provide reliable service, even if it is due to reasons beyond our control, it deeply pains us.

Over past few weeks and particularly in the last week, our services have been interrupted due to the actions taken by the authorities. This means a few shuttles do not ply on the routes, thus rendering some slots unavailable. This has a cascading effect on other slots (sometimes consecutive) and at times resulting in forced reschedules or cancellations. All this eventually disturbs your time to reach office. On normal days our operations run with 98% reliability (and it is getting better, quickly). However, with 90% reliability and an increase in escalations to our support team by 5X, the response to you gets delayed. We are sorry that you have to go through all this.

We are fighting for the right to reliable, affordable, safe and dignified commute. Good news is we are legit, as per the law of the land, just like school buses and corporate shuttles. However, changing the entrenched mindset takes time. Your patience and empathy during this time give us the strength to pursue our mission of taking the pain away from daily commute and making our cities less polluted & congested.

Thank you,
Amit
Co-Founder, Shuttl

Shuttling is good, and we are at it to make it better.

Please Take A Seat

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Commuting isn’t anyone’s favourite thing to do. When you think about it; it really isn’t about where you’re going. It’s about how you get there.

The ‘how you get there’ paves way to how the rest of your day will pan out. Your commute experience has the power to make or break your day and we completely get that.

We have the metro and a bare semblance of public transport. It’s nothing close to what we need but it’s a starting point at-least. We started Shuttl to bridge this gap and provide a better alternative to ‘how you get there’. From here on it’s only going to get better.

With social media abuzz with stats on pollution levels in the city, each Shuttl takes atleast thirteen cars off the roads. (So far we’ve managed to reduce CO2 emissions to the tune of 4000 tonnes!) All with the promise of giving all Shuttlrs an assured seat in an AC environment. So when you travel in a Shuttl, you are not only choosing a hassle free commute for yourself, you are also taking steps to save the environment.

To help you along, we’re trying to make the app easier to use and the boarding experience as smooth as possible. We’re relentless and we’re focused and this is just the beginning.
It’s time to just #TakeASeat #DontStressItJustShuttlIt and enjoy the ride.
Meet us half way. Do your bit to give this city a lifeline; spread the message.